At Esteamed Coffee, we value your privacy and are committed to being transparent about how we collect and use your information. This Privacy Policy outlines the data we collect when you interact with our website and programs, how it is used, and how you can exercise your rights.
1. Information We Collect
We collect information in two ways:
(a) Information you provide directly
- Forms & Applications: When you complete a contact form, volunteer application, job application, or event booking, you may provide personal details such as your name, email address, phone number, mailing address, date of birth, and other application-related information.
- Donations: When you make a donation through our secure donation platform, your name, email, payment details, and donation history may be collected to process the transaction.
- Newsletter Sign-Up: If you subscribe to our mailing list, we collect your email address.
(b) Information collected automatically
- Analytics: We use Microsoft Clarity to better understand how visitors use our site. This tool collects anonymized data such as mouse movements, clicks, scrolling, session duration, device type, and general location (city-level, based on IP address).
- Cookies: We use cookies to remember your preferences (e.g., accessibility settings) and maintain session functionality. We do not use cookies for advertising or cross-site tracking.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and process volunteer or job applications
- Manage donations and send donation receipts
- Communicate with you about events, opportunities, and updates if you’ve opted in
- Improve our website, programs, and accessibility
- Maintain security and prevent spam (e.g., via reCAPTCHA and form protection tools)
3. Data Sharing
- We do not sell, rent, or share your personal data with third parties for marketing.
- Donation transactions are processed securely through our third-party donation platform and payment processors. Only the information necessary to complete the transaction is shared with these providers.
- Microsoft Clarity collects anonymous analytics data in line with Microsoft’s privacy statement.
4. Your Rights
As a visitor or applicant, you have the right to:
- Request access to the personal information we hold about you
- Request corrections to your personal data
- Request deletion of your personal data, subject to legal and operational requirements (e.g., donation records required for tax purposes)
- Opt out of analytics tracking through your browser settings or global privacy controls
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. Sensitive submissions such as donations are encrypted and transmitted over secure HTTPS connections.
6. Changes to This Policy
We may update this Privacy Policy as needed. Updates will be reflected with a new effective date at the top of this page.
7. Contact Us
If you have any questions or concerns about this policy or your personal data, please contact us at:
Esteamed Coffee
esteamedcoffee@gmail.com
114 S Academy St., Cary, NC 27511
